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Testimonials
Proven Performance
"I have been working in the inspection/calibration field for
over 26 years training, installing, and servicing inspection equipment
throughout the entire United States, Canada, Mexico, South America, and Europe.
Your facility is not only unique in the inspection area, it is by far the best
inspection lab I have ever seen. It ascends to the top of the list! Superior,
blue-ribbon, A+++!"
Kevin S. Schul
CMM calibration technician
Touchstone Laser Calibration
"Your response to our opportunity was timely and
complete. Your quality manual, corrective action and job router process and
documentation are excellent, as are your QC inspection capabilities. And the
orderliness and cleanliness of your facility is exceptional."
Aerospace industry client
I just wanted to let you know how satisfied I am with the components
that your company manufactured for me. The quality and consistency is excellent.
It is such a relief to finally find a shop that can not only deliver a quality product
at a reasonable price, but also deliver it on time. This has been a rarity for me
in the eight years that I have been in business and my dealings with many machine
shops all over the state. It's nice to see that there are still some companies out
there that take pride in their work and that are truly committed to their customers
with a level of professionalism that is rarely seen these days. Great job! Please
extend my appreciation to everyone that had a hand in the production of my parts.
I hope that this is just the beginning of a long successful relationship between
our companies.
Rodney C. Marsden
President
Kathy Flugel of Badge Machine contacted me and asked if I could
provide an endorsement for their company to you as we are again looking to
decrease our supplier base. If I had known that they were being looked at I
would have sent this without her request.
Over the last five years of working on various projects I have had many
opportunities to have different parts made through different processes and
suppliers. Badge Machine has been by far the most productive, cost and time
wise effective, and highest quality of any of these suppliers. Kathy Flugel and
Grant Oberdorf have bent over backwards to get us quality parts in as little
time as possible. They have spent quite a bit of time correcting the mistakes
or shortcomings of other suppliers. Case in point - we were receiving sintered
steel gears from another supplier which were not to specification but we needed
the parts for production immediately. Badge Machine took the parts, developed a
process to correct and assemble the parts, and then delivered the parts to the
production line piecemeal to keep us running. This was not an isolated incident
but seemed to be a weekly occurrence somewhere on the production line!
Not many other suppliers would go through the headaches that we have given Badge
Machine. They have been a truly top-notch supplier for me since I first started
working with them. I feel that losing their support would do damage to current
production as well as affect future efforts. I highly recommend Badge Machine
as a company that I would be proud to do business with.
Scott S.,
Manufacturing Engineer
It has come to my attention in recent weeks that
is
reevaluating its supplier base. This is not uncommon because today's business
world requires it. It demands innovations, greater quality and yet all of this
must be accomplished with a decrease or with no increase in cost. It is because
of these demands, that the supplier base must always be reevaluated.
In my experience with Badge Machine, they have always been a key supplier for
office imaging. History will show that their work is of the highest quality and
a fair price. On time delivery performance is always important. Badge
Machine's performance in this area is unsurpassed. From a technical standpoint,
I suggest you check with your engineering community. They can provide many
examples of Badge Machine's value to
office imaging. On countless occasions,
Badge has provided key technical support on a component level and has helped
guide various products to its fruition. On occasion, Badge has also been asked
to do some assembly work which has also been very advantageous to office
imaging.
In conclusion, it seems clear that Badge should continue to be a key business
partner for the
Company. The technical skills they provide and their
abilities to cut cost are invaluable asset in today's business world.
David N.
Buyer Inc.
Letter of Recommendation for Badge Machine to Current and Future Customers
Badge Machine Products is a supplier that focuses on Total
Quality Management. Their commitment to quality, on-time delivery, and
procuring and manufacturing with state-ofญ-the-art equipment for rotational and
prismatic machining separates them from their competitors.
In order to strive for customer satisfaction, their detailed
quality manual on how to operate their daily business demonstrates their passion
and commitment to providing customers with on-time quality products. This has
been proved in many lines of businesses at
Company. Furthermore, Badge
Machine empowers their work force to make objective and impartial decisions
based on evidence at hand. (i.e. the tools used to assist operators in observing
and resolving product variance consists of Statistical Process Control data
collection and control charting). With this advantage, they display a capable
business that other suppliers can simply learn from example.
Badge Machine Products oversees their suppliers to monitor their quality and
delivery performance. Maintaining report cards on their preferred suppliers
enables them to review accomplishments and opportunities that results in a
successful partnership. This is the essence to provide products that meet end
customer requirements (i.e. quality, cost, and delivery).
Due to their invariable commitment to customer satisfaction, Badge Machine
Products refines their rotational and prismatic business by obtaining
state-of-the-art equipment to enhance their capabilities. Super precision CNC
Hardinge lathes, CNC 3 & 4 axis Bridgeport vertical mills, and automatic shaft
straighteners are just a few pieces of equipment that make Badge a qualified and
efficient supplier of rotational parts.
Finally, exchange of communications with all staff and employees
of Badge Machine is always a pleasure. They demonstrate professionalism and
integrity, and are unassuming and personable. Their complimentary
characteristics can only enhance their reputation and will attract future
customers to the business.
As a customer myself, I believe Badge Machine is an exceptional rotational and
prismatic machining supplier. Their commitment to quality, their commitment to
on-time delivery, and their commitment to each other illustrates a robust
company.
Karin G.
Supplier Quality Assurance Engineer
Recognition & Standards
Badge was awarded the Eastman Kodak's "Diverse Supplier of the Year"
for 2004.
This is only the second year that Kodak has given out Supplier of the
year awards. The criteria involved are Productivity, Quality, Delivery and Overall
Customer satisfaction. Kodak has minimized its vendor base to 1200 suppliers worldwide
and presented only 11 awards to date.
At Badge, we live world-class quality every day. It's not just a
philosophy or a talking point, it truly is a way of work life for every employee.
As testament to this real-world quality implementation, we have received
recognition, awards and certification.
Meeting and Exceeding Demanding Requirements for Eastman Kodak Company
We're proud to announce our selection as Diverse Supplier of
the Year/2004 for Eastman Kodak Company. We were awarded this singular certification
over hundreds of other companies. Presented by Kodak's worldwide purchasing group,
this honor sets us apart from thousands of competing firms.
Eastman Kodak demands superior performance, including less than
300 DPPM and over 98% on-time delivery. Our ongoing work with Kodak - especially
in x-ray cassette manufacture assembly - demonstrates our ability to meet and exceed
these requirements.
We're very proud of our continuing selection as one of only 17 certified
suppliers to Eastman Kodak Company. We're now in our second year as a certified
supplier for Kodak and they've recognized our results -
- Certified supplier award
- Eight Kodak silver medals for overall supplier performance to multiple business
units
- Kodak Gold award for overall supplier performance
- When Kodak received their "Medical Design Excellence Award," Badge was invited
to the ceremony in New York as a valued partner in the manufacturing process
- Annual invitation/participation at Kodak's annual Breakthrough conference
for suppliers
Competing With (and Outdoing) Offshore Vendors
A corporate client asked us to help design a program for a medical
industry product. We did, then bid on the job against suppliers in Asia. Despite
significant wage differentials, we amazed the purchasing and engineering personnel
at the client by beating offshore pricing.
The contract still went to the Asian vendor, as products would be
distributed primarily in the Asia/Pacific region. However, we now repair and "fix"
the offshore vendors work when this product is shipped to the U.S.
Bottom line: We can compete and beat offshore vendors, and deliver
superior quality and a local presence. If you have an issue or want to consult with
us, our knowledgeable engineering, scheduling and sales people are here to meet
with you in person or on the phone whenever you wish.
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